Tourney-Results lags so much.
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  1. #1
    Junior Member
    Join Date
    Jun 2011
    Posts
    13

    Default Tourney-Results lags so much.

    Hello,
    for some reason, when I want to look at my results in Tourney section, it freezes and I have to wait like 5 minutes until it opens.
    Im only getting this lag with my nickname on Entraction network, other (like PS, IPN) works good without lag problems.

    Is there any way how to fix? I only have on my Entraction nick like 800 tourneys. Importing hands works fine with this site.

    Thank you

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please try a reindex of your database via pgadminIII->maintenance.
    If that doesn't help you should create a new database and reimport all your hands (+notes +summaries).

  3. #3
    Junior Member
    Join Date
    Jun 2011
    Posts
    13

    Default

    Reindexing whole database did not work.
    So I tried creating new DB and reimporting all hands (which took almost 5 hours, lol), and still getting this annoying like for 5-10mins. Its unusable

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files and for postgres.exe, port 5432, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.


    Read:
    http://forums.holdemmanager.com/mana...ease-tips.html

    Especially turn off logging, update PostgreSQL, assign more RAM to PostgreSQL.



    Most LAG when requesting to see tourney results (or a graph) is caused, because:
    -a program is monitoring (or partially blocking) the PostgreSQL connection
    -the harddisk can't handle that many 4k reads. (4k read speeds are very slow on a non SSD harddisk)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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