Ongame not importing

[JOHNNIENAWNY]

Hiya,

Was working fine earlier today, not importing now. I tried shutting down and restarting and autoselecting for new folders and searching around for today's HHs to see if they were in a new folder...didn't work.

What's up?

I have the most recent update obv and unless they changed the HH folder today that is not the problem.

[Patvs]

Ongame recently started using a different folder to save their handhistories so make sure you add this new folder as the auto import folder.



C:\Documents and Settings\%USERPROFILE%\Local\Application Data\P5\PokerSiteName\handhistory

or

C:\Documents and settings\UserName\P5JavaClientsettings\handhistory


(this may be a hidden folder if you can't find it

you need to enable the option to see Hidden Files: How to see hidden files in Windows

[JOHNNIENAWNY]

??

I just said in my post that the folder isn't the problem, unless they changed the folder as recently as today.

I don't have a 'Documents and Settings' folder on my hard drive, I have Windows 7 but I have both:

1. C:\Users\Username\AppData\Local\P5\RedKings\handhi story

and

2. C:\Users\Username\P5JavaClients

in my auto import folders in HEM

[Patvs]

Play a hand. Check if the new hands are stored in:
C:\Users\Username\P5JavaClients


Go into ALL other auto import folders, to check if handhistories may be 'stuck' in other folders and manually move them to the archive folder.

[JOHNNIENAWNY]

Yes all my recent hand histories are in that folder, but they are not importing.

I tried doing it manually, and it says 0 files to process.

[JOHNNIENAWNY]

I started a new database and imported, and it imported all hands from today and yesterday, but nothing else???

[JOHNNIENAWNY]

Went back to my old DB, tried importing HH again and said '0 files to process.'

[thbro99]

It worked before the update. It works on Pokerstars.
I have a mac and a virtual PC called VMVare.

C:\Documents and Settings\Administrator\P5JavaClientSettings\DPC\Us ername
in this file I have playernotes.proporties but no handhistory

I am showing hidden files under folder options as you suggested.

I cant even find the handhistories... been looking around

[el_estrag0]

Hi,

I have the same problem.

I reinstalled Europoker and noticed that it doesn't have a handhistory folder anymore. There is only /P5/Europoker/logs.

Is it possible the client has forbidden the import of hands just now ?

[Patvs]

Old hands should have been moved to the archive folder, C:/HMArchive.

When importing hands manually and you get the "0 files to process", move the hands to a different folder and run the import from folder again.

If the hands are imported without errors, yet then don't show up in HoldemManager:
- set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) and reboot
- clear filters (even though it appears no filters are selected)