HEM profit in $
Hi, after completing a session HEM shows me $0.19 profit but my pokerstars account has less than i had when i started my session.
So is it a) because i played on euro site with euro currency before and HEM is not showing profit properly
b) something related with rake?
c) something wrong with my pokerstars client?
If you played on EURO tables, it's probably caused by this:
The core program of HoldemManager is "dollar"-centred.
The euro conversion (affecting certain stats) has some flaws,... like the issue you're experiencing.
This can be "fixed" for some stats, for example adding EUR WON (instead of $Won) in the reports tab.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Would creating a new database help to fix the issue?
You can try to reimport your hands into a new database, but I think your issue is "A". An issue where HoldemManager doesn't convert euro to dollar.
Add the EUR WON stat (instead of $Won) to the reports tab to check if that shows your correct winnings.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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