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Thread: HM HUD Crashing

  1. #1
    Junior Member
    Join Date
    Jan 2009
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    6

    Default HM HUD Crashing

    Hello,

    I have never had a problem with the HUD until now - I just installed HM on a new Vista laptop and I have everything set-up the way I like. There are no problems on start up or anything and then the HUD crashes every 15 minutes...

    Vista will give me a pop-up saying that there has been a problem with the HUD program, and then give me a option to close the program - I close it and the tablemanager.exe gets shut down along with the HUD. HM is still running and auto-importing, so I am not losing any hands.

    My make-shift solution has been to relaunch the HUD, but then the same thing happens 15 minutes later...

    Is there any way to stop it from crashing?

    Could it be a Vista conflict? I have UAC controls turned off.

  2. #2
    Administrator morny's Avatar
    Join Date
    Jul 2008
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    Ireland
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    Default

    Please go to Hud Options > Table Preferences and enable logging. Then recreate the crash and then go to C:\Program Files\RVG Software\Holdem Manager\Logs and send Mike the log.txt file with details of whats happening to mike@holdemmanager.net

    Make sure you send the file before restarting HM
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    Jan 2009
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    6

    Default

    Log file sent.

  4. #4
    Junior Member
    Join Date
    Jan 2009
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    6

    Default

    New Beta build installed, new log file sent.

  5. #5
    Junior Member
    Join Date
    Mar 2009
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    2

    Default

    I am also encountering this issue. Mine seems to only be happening when I use the HUD while cascading multi tables, though I havent tried too much otherwise.

    I also am using a Vista Laptop

    I will also log and email to you. Thanks.

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