Betfair / Ongame HUSNG problems
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  1. #1
    Member
    Join Date
    Feb 2010
    Posts
    32

    Default Betfair / Ongame HUSNG problems

    Hello,

    I'm experiencing the $320 HU Turbo SNG at Betfair / Ongame is registering in Holdem Manager with $29.09 in rake. The games are listed as 320s, but for some reason HEM fails to sort out the right rake amount is $20.

    Is there some way to fix this?

    /Dalle

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    You need to edit the results manually in the dataview
    and Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

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