Not all hands will be imported
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  1. #1
    Junior Member
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    Default Not all hands will be imported

    Hi

    In recent times I have played cash games on FTP, I have had some trouble loading the hands into Holdem manager.
    The problem is that not all the hands wil be imported. Holdem manager only gets about 90% of the hands Im playing...

    And when i try to import hands manually when I'm finished playing, Holdem Manager doesnt find any new hands ...

    Any idea of how i can solve this problem?

  2. #2
    Holdem Manager Support Sarek's Avatar
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    May 2010
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    Default

    manually CLEAR your FILTER (even though it may seem no filter is selected)

  3. #3
    Junior Member
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    Default

    how?

  4. #4
    HM Support Patvs's Avatar
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    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


    Click on FILTER (the button to the right of the date filter)--> and click on CLEAR
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
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    Default

    It still doesnt work
    about 95/100 hands get imported..

  6. #6
    HM Support netsrak's Avatar
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    I guess your database is corrupt.

    Please try a reindex of your database via pgadminIII->maintenance.
    If that doesn't help you should create a new database and reimport all your hands (+notes +summaries).

  7. #7
    Junior Member
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    Mar 2011
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    "Please try a reindex of your database via pgadminIII->maintenance."
    I dont know how i do this?

  8. #8
    HM Support Patvs's Avatar
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    Default

    Read: http://faq.holdemmanager.com/questio...lyze+Database+

    (and select REINDEX, instead of VACUUM in pgadminIII)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
    Junior Member
    Join Date
    Mar 2011
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    Default

    Now i have tried everything, but it still does not work
    And now HM only import about 70% of the hands...
    Last edited by Magninioh; 05-15-2011 at 02:50 PM.

  10. #10
    Junior Member
    Join Date
    Sep 2010
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    28

    Default

    Im having the same problem... 90% - 95% is importing on FTP

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