Rushpoker is not importing!
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  1. #1
    Junior Member
    Join Date
    Apr 2011
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    Default Rushpoker is not importing!

    Okay so all other tables besides rush import into HEM and I can see my P&L but when I play rush poker there is absolutely nothing.

    I went into hand histories and the files are there then when I go import they disappear???? And none of the data goes in.

    This is really pissing me off someone help.

    Btw HUD works on the table so it is maintaining player data

  2. #2
    HM Support netsrak's Avatar
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    Feb 2009
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    Default

    please clear your filters (filter->clear) one time although it seems like no filters are defined.

  3. #3
    Junior Member
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    Apr 2011
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    Default

    Thanks it worked

  4. #4
    Junior Member
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    Apr 2011
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    22

    Default Rush hud not working

    My rush hud hasn't been working since full tilt's update friday.
    I've attached my config. I'd appreciate if you can look at it for me. Thanks

  5. #5
    HM Support Patvs's Avatar
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    Default

    If you enable the pre-fetch option the Rush HUD should work.

    http://faq.holdemmanager.com/questio...h+Walkthrough+

    http://faq.holdemmanager.com/questions/209/Site+Options


    Setup the HUD pre-fetch on site options and make sure it points to the right folder.
    Manually add the pre-fetch folder to the auto import list.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Junior Member
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    Apr 2011
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    22

    Default

    it was already enabled

  7. #7
    Junior Member
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    Apr 2011
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    Default

    It works now, thank you. It takes like 15 minutes of play before it shows up tho, any thoughts?

  8. #8
    HM Support netsrak's Avatar
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    Default

    Please check your FTP handhistory folder - it should be empty except current hands.

    please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.

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