MTT's come through as Cash
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  1. #1
    Junior Member
    Join Date
    Apr 2011
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    Default MTT's come through as Cash

    Just running an mtt while sitting down at micro's cash to find that the Blind levels in the mtt are coming through as cash reports.

    Is there anyway of altering this only I was interested in collating results for the cash and maybe SnG's but this will change things. Even If I could delete the information regarding to these levels that would be useful if anybody could advise I would be grateful. Or point me to an area of handy info as a HM noob as it were...

    Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Default

    What sites do you play? Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe


    Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.

    *Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
    *Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
    *If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
    *Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips


    If that doesn't fix the issues, please reproduce the problem and attach a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows

  3. #3
    Junior Member
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    Apr 2011
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    Default

    I have been playing on NOIQ using Windows XP, Running AVG virus & firewall throughout.

    Shall give the info a go later and see where I get too thanks...

  4. #4
    Holdem Manager Support Sarek's Avatar
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    May 2010
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    This is a known issue about Entraction MTT hands as cash. We are working on it, but I can't give ETA for fix.

  5. #5
    HM Support Patvs's Avatar
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    Entraction Tourney Hands Imported as cash fix: please update to http://forums.holdemmanager.com/rele...e-release.html
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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