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Thread: License Code

  1. #1
    Junior Member
    Join Date
    Aug 2009
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    19

    Default License Code

    I have one big headache trying to figure this out. I used to have small stakes version of Holdem Manager on my old computer. I want to get it back. I dont have my license code. How do i get it back?

  2. #2
    Junior Member
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    Aug 2009
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    Default

    i went to http://faq.holdemmanager.com/questio...ense+Transfer+ but i dont have a serial code to enter into the field

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    If you've lost your serial, email sales@holdemmanager.com

    If you have your serial, but are unable to enter it:
    First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows

    Problems Registering Holdem Manager:

    Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

    This is a hidden SYSTEM file. (not just a regular hidden file)

    Also please try this:

    1. Create a new text document in the Config folder and name it LicDebug
    2. Open HM and register
    3. Close HM and delete the LicDebug.txt file


    (this will enable you to enter the serial again)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  4. #4
    Junior Member
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    Aug 2009
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    19

    Default

    i dont have my serial number...

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,451

    Default

    email sales@holdemmanager.com with your name/email info to request it.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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