HEM no longer loads up
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  1. #1
    Junior Member
    Join Date
    Jul 2008
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    Default HEM no longer loads up

    I realized after reading all the tutorials and videos, that the configurations I was doing to the HUD layout was all the default settings. If I decided I wanted the default configuration back, I wasn't sure if there was any way besides reinstalling to get those settings back. So I stopped the current configuration I was doing and started over, choosing a new layout. I first tried to call the new layout 6 max but it wouldn't work because it used a space. 6max it was.
    As soon as I added the first stat I wanted to use up however, I got an error message, asking me to quit or continue, and the program no longer responded. I tried continuing a few more times, but it kept coming up, so I selected quit and restarted my computer and HEM, but now HEM won't even start. I keep getting this pop up instead

    I did try uninstalling and reinstalling HEM, and I still get the same popup.
    help?
    Also, I'm running on XP
    Last edited by tloapc; 07-29-2008 at 07:09 AM.

  2. #2
    Junior Member
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    Jul 2008
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    Default

    oh and I have the most recent version as I only updated and started toying with HEM just a few hours ago. Not sure what it is exactly, 1.06 or something? can't fire it up to tell you =] just know it's the most recent

  3. #3
    Tech Support Manager morny's Avatar
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    Default

    With HM closed delete all the files in the Config Folder in the Holdem Manager directory and then restart HM and it should restore all the default files as it sounds like one of those files is corrupt.
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  4. #4
    Tech Support Manager morny's Avatar
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    Go to Program Files> RVG Software> Holdem Manager> and open the DBControlPanel.exe file. Click connect on the 1st screen, then on the new screen choose "Create New Database" then highlight the new Database and choose "Make Default" then choose "Start Holdem Manager"

    id say your 1st database got corrupted so youll probably need to export any new hands again if its not a new database
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  5. #5
    Junior Member
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    Jul 2008
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    Default

    awesome
    problem solved
    thank you very much

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