Your ftp client must be switched to english language and installed to the default location.
Sometimes it is necessary to start the FTP Client as administrator.
Under XP the user needs to have administrator rights.
HM->Hud options->Site options -> FTP -> Use ocr... must be disabled (unticked)
Enable the prefetch under site options->ftp and add the prefetch folder to the auto-import folders.
Reset the # of player filters in the additional hud filters to the default settings.
If it still isnt working please post a screenshot of a table and the table manager while playing and Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extentions turned off.
I have done both of these and my Rush HUD is still not working.
Run FullTilt as admin, ticked pre fetch etc.
FWIW, this happened at the same time as I installed yahoo messenger.