Poker Software
Results 1 to 8 of 8
  1. #1
    Junior Member
    Join Date
    Dec 2008
    Posts
    4

    Smile Problem with my stats?

    Full tilt, latest update of HEM, running vista.

    The problem is that when I play I get all my stats for a certain table, not just my stats for that session.

    I want to have just my stats for just that session at just that table but it seems to be picking up other hands that I have played at that particular table in the past.

    Is there something I can change to fix this?

    Thanks

  2. #2
    Al1
    Al1 is offline
    Senior Member Al1's Avatar
    Join Date
    Aug 2008
    Location
    Geneva
    Posts
    2,873

    Default

    That's weird.

    Can you try to reconfigure your FTP auto-import folder, and don't forget to remove the old configuration line after you have set the new one: http://www.holdemmanager.net/faq/afm...d=43&faqid=142

  3. #3
    Junior Member
    Join Date
    Dec 2008
    Posts
    4

    Default

    Did exactly what you said.

    Sat down at table.

    Showed 173 hands for me at that table.

    Still not fixed.

  4. #4
    Al1
    Al1 is offline
    Senior Member Al1's Avatar
    Join Date
    Aug 2008
    Location
    Geneva
    Posts
    2,873

    Default

    Can you try to reinstall HM following those steps:

    1) Make a backup of "Config" in a safe location
    2) Export your HUDs via "HUD Options => Player Preferences"
    3) Uninstall HM via the Control Panel
    4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
    5) Reboot your computer
    6) Install the complete setup of HM: http://www.holdemmanager.com/downloa...demmanager.zip
    7) Upload HM: http://www.holdemmanager.com/downloa...te1.07beta.exe
    8) Test if it works
    9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
    10) Test if it works
    11) Import your HUDs via "HUD Options => Player Preferences"
    12) Test if it works

  5. #5
    Administrator morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    21,036

    Default

    This is a known issue, if you dont restart HM it will continue the session
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  6. #6
    Junior Member
    Join Date
    Dec 2008
    Posts
    4

    Default

    So, the easy fix is to just restart HEM?

  7. #7
    Administrator morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    21,036

    Default

    Yes until we get it fixed
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  8. #8
    Junior Member
    Join Date
    Dec 2008
    Posts
    4

    Default

    Thanks, will do that. I did do a search and try to find a fix but could not come up with the answer.

    I appreciate the help from both of you. Love the product. This will help me quite a bit.

    Thanks!

Similar Threads

  1. Problem to see the stats- Ongame
    By fish2ouf in forum Manager General
    Replies: 1
    Last Post: 01-01-2009, 05:34 PM
  2. HUB stats problem
    By bubuii in forum Manager General
    Replies: 1
    Last Post: 11-08-2008, 08:14 AM
  3. HUD stats problem
    By Xanthos in forum Manager General
    Replies: 4
    Last Post: 11-07-2008, 07:31 PM
  4. Problem with stats
    By Mitta89 in forum Manager General
    Replies: 1
    Last Post: 09-27-2008, 06:31 AM
  5. HUD my own stats problem
    By demonseed in forum Manager General
    Replies: 1
    Last Post: 07-22-2008, 12:40 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •