Poker Software
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    1

    Default also import error on 888poker

    I`ve seen all the messages with import errors on pokerstars. But i have the same problem on 888 poker. I`ve updated HM with the latest update but the problem still exist. Hm only import half of the hands and is giving the wrong information in the database and replay. Also the hud is showing the wrong information because not all the hands are imported. So right now the information of the hm and the hm database is useless. I hope you find a solution soon.......

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,486

    Default

    I'm not sure whether we have a general problem here.

    Please try the following: create a new database for a test and import the hands via import file or import folder.

    If you still get errors Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

Similar Threads

  1. 888poker import problem
    By MADZiCKz in forum Manager General
    Replies: 1
    Last Post: 02-07-2011, 04:25 PM
  2. HUD ikons are placed bad on 888poker
    By kenb688 in forum Manager General
    Replies: 1
    Last Post: 12-30-2010, 09:40 AM
  3. HUD problem on 888poker CG
    By Klimic in forum Manager General
    Replies: 1
    Last Post: 12-08-2010, 03:55 AM
  4. 888Poker Import errors (postflop)
    By LeatherfaceZ in forum Manager General
    Replies: 4
    Last Post: 09-19-2010, 12:04 PM
  5. Wrong hands on 888poker
    By Pollentier in forum Manager General
    Replies: 1
    Last Post: 09-01-2010, 08:54 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •