HM1 table finder does not respond
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  1. #1
    Junior Member
    Join Date
    Apr 2012
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    3

    Default HM1 table finder does not respond

    hi
    suddenly my table finder stoped responding

    when i try to use it it shows the red cross but without the window with the tables names, and from that point on the table manager does not respond at all and stop working till i restart HM1. before the restart i cant close the table manager.

    i did try to update and to reinstall HM1

    ty

  2. #2
    Junior Member
    Join Date
    Apr 2012
    Posts
    3

    Default

    can somone plzzzzzzzz help me????
    ty

  3. #3
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    25,795

    Default

    Which firewall / anti-virus software are you using? It may be necessary to add exceptions: http://faq.holdemmanager.com/questio...%28Firewall%29

    Which site and gametype are you playing? You are using 1.14.01 Beta?

  4. #4
    Junior Member
    Join Date
    Apr 2012
    Posts
    3

    Default

    checked the firewall.
    i use 1.14
    it just happened suddenly w\o me making any changes to my pc\HM1
    when i try to use table finder this is what i get

    Gyazo - 6740f42e1d7916202f8947c1a4d40e47.png

    after i try to use the table finder\adjust the number of players on the table manager it stopped responding.
    if i reopen it\restart HM1 and minimize the window, i cant bring it up anymore
    ty for ur help

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, are you using?

    Please update to the latest version - http://www.holdemmanager.com/Downloa..._14Feb2014.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the win dows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates. Turn off User Account Control: Turn User Account Control on or off - Microsoft Windows Help
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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