HM1 doesn't track rebuys/addons correctly
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  1. #1
    Junior Member
    Join Date
    May 2011
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    13

    Default HM1 doesn't track rebuys/addons correctly

    Hi,

    PS tournament summaries include info about amount of rebuys/addons. For example "You made 1 rebuys and 0 addons for a total of USD 3.19." so i assume HM should easily read this info and include it to report. But usually rebuy/addon info is incorrect in HM reports.

    Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
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    32,803

    Default

    This isn't something that will be fixed before the HM1 end of life. To fix these issues in HM2 we had to refactor our parsing code but it is not possible to share this new parsing code with HM1. It would have to be coded from scratch for HM1 and this isn't a critical enough of an issue to get fixed before we end HM1 support in March. You will have to edit the results manually in the Dataview tab if you continue to use HM1. If you upgrade to HM2 most of these issues should be resolved and any remaining issues will be addressed ASAP.

  3. #3
    Member
    Join Date
    Apr 2012
    Posts
    42

    Default

    Hi

    I have the same problem in HM2, rebuys are not fully tracked, some mtt it tracks good, some others dont track at all and sometimes it tracks the rebuy but not the addon.

    tks in advance.

    ps: admin could add hm2 at title if solution is there

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Are you also importing the tournament summaries into HM2? Please view this FAQ to make sure you are setting up HM2 and Stars correctly. - http://hm2faq.holdemmanager.com/ques...r+Stars+Se tup

    If the summaries are being imported properly and there is still a problem, please send the hand histories and tournament summaries in which this issue occurs and send it to hm2support@holdemmanager.com with a link to this thread.

    --


    If you rebuy before the first hand is dealt (so you start the game with a double-stack) this information is not written to the handhistory file, so HoldemManager is unable to track it.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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