Ipoker (betmostpoker)
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  1. #1
    Junior Member
    Join Date
    Jul 2009
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    12

    Default Ipoker (betmostpoker)

    my hud doesnt work on ipoker hu tables. (or any other.)
    the table manager finds the tables and all the import folders are ok, the hands get imported properly. but the hud just doesnt work.
    ive updated to the newest hem also, still no help?

  2. #2
    Junior Member
    Join Date
    Jul 2009
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    Default

    id be happy to get help with this, since ive paid for the software.....

  3. #3
    HM Support netsrak's Avatar
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    Feb 2009
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    Germany
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    Default

    * Please try updating to the latest version 1.11.06a http://www.holdemmanager.com/Downloads/HmUpdate.exe

    * Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

    * If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questio...esn't+Work

  4. #4
    Junior Member
    Join Date
    Jul 2009
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    What version of Holdem Manager are you using?
    1.11.06a

    What poker site are you playing on and does the problem occur on more than one site?
    Betmostpoker (ipoker), hud works on other sites.

    Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
    nlhe hu

    Have you clicked on the Start Auto Import button?
    yes

    Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
    Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
    If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
    If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questio...elete+Database
    everything is set up fine and the import works perfectly

    Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questio...r+to+Show+HUD+
    table finder always pops up when i start importing and it finds all the tables

    If you open the hand history files, are they written in English?
    yes
    Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.



    all this is done and still the hud just doesnt work.

  5. #5
    Junior Member
    Join Date
    Jul 2009
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    12

    Default

    OH, and the hud popup that shows the recent pots, does come up.
    but not the player stats etc.

    where the hud should be, i just see a small star, which is the hem notes taking thing.

    so everything else shows up except the actual hud.

  6. #6
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
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    Germany
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    Default

    Did you use the table finder in the correct way? Please check the FAQ link.

    http://faq.holdemmanager.com/questio...r+to+show+hud+

    You need to click on the table in the table manager->unattached tables, drag the red square onto the table and close the table finder with ok.

    If that doesn't work please post screenshots of the table and the table manager.

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