Hem unable to initialize DB
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  1. #1
    Junior Member
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    Default Hem unable to initialize DB

    Hello,

    I`m facing the following issue. Whenever i double click HeM to open it pops up a window like the screenshot attached and in case i press "quit" the program closes and in case i press "continue" it shows loading for ever and i have to close the program through task manager. Any idea what could the problem be?

    I`m using windows vista business btw. I`ve exchanged some emails with a hem tech guy but nothing come close to the solution.

    I could use all the help given.

    (do not know if that has anything to do but PT3 runs smoothly on my pc)

    Best

    gr

  2. #2
    HM Support pjo336's Avatar
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    Hi,

    please reinstall your Microsoft .NET Framework:

    1) Uninstall your current version with this tool: http://rvgsoftware.fileburst.com/dot...eanup_tool.zip
    2) Download and install this one: http://download.microsoft.com/downlo...tfx35setup.exe
    3) Try to open HM again

  3. #3
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    HI,

    Nope. Unfortunately i get the same message. i`m posting the screenshot. Any other Ideas please?

    Edit: From a google search using the phrase "0' is not a valid value for 'emSize'. 'emSize' should be greater than 0 and less than or equal to System.Single.MaxValue. Parameter name: emSize" i found out that there must be something wrong with the fonts(?). If that is of any help.
    Last edited by coca_cola_lova; 02-18-2011 at 09:16 PM. Reason: google search.

  4. #4
    Moderator RDB's Avatar
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    Can you post the details of the unhandled exception please.

  5. #5
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    Hi,

    What do you mean by details? Arent all the details on the screenshot?

  6. #6
    HM Support netsrak's Avatar
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    There is a details button in the error message. But i don't think it will help much.

    Please uninstall HEM using Revo Uninstaller: http://faq.holdemmanager.com/questio...o+Uninstaller+

    After completion please reboot your computer and download and install the full installer from our homepage. Please make sure that the postgresql option is disabled during the installation.

    Please make sure that your windows installation is uptodate - all service packs and windows updates installed.

  7. #7
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    Hello Sir, Did everything you said, uninstall w/ revo and full install but still got the same message. Note that i updated everything windowswise.

    Hope that helps!



    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.ArgumentException: Value of '0' is not valid for 'emSize'. 'emSize' should be greater than 0 and less than or equal to System.Single.MaxValue.
    Parameter name: emSize
    at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
    at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
    at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
    at e1..ctor(String A_0, Single A_1)
    at e7.b(Control A_0)
    at cl..ctor()
    at i.a()
    at i..ctor(cx A_0)
    at cx.a(Object A_0, EventArgs A_1)
    at System.Windows.Forms.Timer.OnTick(EventArgs e)
    at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4200 (NetFxQFE.050727-4200)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    HoldemManager
    Assembly Version: 1.11.5.3537
    Win32 Version: 1.11.05.3537
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    DevComponents.DotNetBar2
    Assembly Version: 8.3.0.0
    Win32 Version: 8.3.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    DeployLX.Licensing.v3
    Assembly Version: 3.2.2000.0
    Win32 Version: 3.2.2000.3813
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    WindowsFormsIntegration
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4000 built by: QFE
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
    ----------------------------------------
    PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4000 built by: QFE
    CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
    ----------------------------------------
    WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4000 built by: QFE
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
    ----------------------------------------
    Softelvdm.SftTreeNET
    Assembly Version: 2.0.13.0
    Win32 Version: 2.0.13.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
    ----------------------------------------
    Softelvdm.Controls
    Assembly Version: 1.0.0.17
    Win32 Version: 1.0.0.17
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
    ----------------------------------------
    Npgsql
    Assembly Version: 2.0.6.0
    Win32 Version: 2.0.6.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    Mono.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
    ----------------------------------------
    ZedGraph
    Assembly Version: 5.1.4.31904
    Win32 Version: 5.1.4.31904
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
    ----------------------------------------
    PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4000 built by: QFE
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

  8. #8
    HM Support netsrak's Avatar
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    Something in your windows or Microsoft .net framework installation is corrupt.

    The .net framework reinstallation pat posted first was executed without errors?

    Are you using any 3rd party firewall, anti-spyware, adaware, tuning or registry cleaning programs? and if yes which ones?

  9. #9
    Junior Member
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    Hi, everything with the net. framework instalation went fine,

    I`m running avira Antivir Personal antivirus aswel.

    I`m attaching the screenshot of the running processes in my pc if that`s of any help to you.

  10. #10
    HM Support netsrak's Avatar
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    I'm out of ideas.

    Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.

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