Pacific tourney vs. cash problem
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  1. #1
    Senior Member RedBarracuda's Avatar
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    Default Pacific tourney vs. cash problem

    I just played some small $10+$1 tourney on Pacific with Pacific Hand Grabber and HEM on. I played cash games today as well.

    There's a problem, lol.. After the hands are imported into HEM, it appears as if I played 10/20 , 15/30 and 25/50 NLHE Cash games and it totally skewes my results on 1/2NL and 2/4NL that I played today.

    I was looking at purging hand histories but I can't find or figure how to delete this info from my cash game reports tab as it seriously skewes my info on cash games and really pisses me off.

    How do I remove the wrong and unnecessary data from my HEM DB please?

  2. #2
    Tech Support Manager morny's Avatar
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    There was a problem with this with an older version which was fixed but unfortunately you cant completely delete hands yet but that feature is coming soon. In the meantime so it dosent happen again please download the latest patch

    http://www.rvgsoftware.com/hm/hm1.6.exe
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  3. #3
    Senior Member RedBarracuda's Avatar
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    Quote Originally Posted by morny View Post
    There was a problem with this with an older version which was fixed but unfortunately you cant completely delete hands yet but that feature is coming soon. In the meantime so it dosent happen again please download the latest patch

    http://www.rvgsoftware.com/hm/hm1.6.exe
    I am using 1.06.01g, and it happened while testing 1.06.01g.

    How fast will this be fixed as this REALLLLLLY pisses me off.. ?

  4. #4
    Tech Support Manager morny's Avatar
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    Sorry about that, ill let them know and well try and fix asap
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  5. #5
    Administrator Rvg72's Avatar
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    Quote Originally Posted by RedBarracuda View Post
    I am using 1.06.01g, and it happened while testing 1.06.01g.

    How fast will this be fixed as this REALLLLLLY pisses me off.. ?
    Can you e-mail me some of these hand histories to support@holdemmanager.net? The Pacific hand parser has not changed in a really long time so I'm guessing something changed in the hand grabber.

    Roy

  6. #6
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    Same problem here with 1.06.03h

    First i had nu hud on the tourney table, now the tourney hands are part of the cash stats

  7. #7
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    Quote Originally Posted by Tschukki View Post
    Same problem here with 1.06.03h

    First i had nu hud on the tourney table, now the tourney hands are part of the cash stats
    Same Problem for me. No hud at Lucky ace poker (tourneys), but files are imported as cash game hands.

  8. #8

  9. #9
    Senior Member RedBarracuda's Avatar
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    it's a handgrabber problem, not HEM problem..

  10. #10
    Tech Support Manager morny's Avatar
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    Yes barracuda is correct, but im almost certain they fixed this in a new update so check out the newest version of the handgrabber. If it isnt fixed in the newest version theres nothing we can do on our end until they fix it
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