ipoker.it HU problem $EV
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  1. #1
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    Default ipoker.it HU problem $EV

    hello, my HEM doesn't import all the allin's $EV, it imports only the last one (like in pokerstars a few weeks ago).
    Solutions?

  2. #2
    HM Support Patvs's Avatar
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    Try: Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    (and reimport the hands into a new database)

    If that doesn't resolve it email us a handhistory to support@holdemmanager.com
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    i'm sorry i don't know how to do import hands in a new database, can you link a page where it's explained?


    I mean: I created a new database but I don't know how to import hands in that database
    Last edited by fpolle; 02-19-2011 at 05:09 AM.

  4. #4
    HM Support Patvs's Avatar
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    new database: options--> database management--> connect
    reimport: import-->import from folder: on your archive folder C:/HMArchive
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    hello, after less than a month I have the same problem.
    I created a new database and reimported hands, but the problem still stands.. don't know what to do.

    An observation: I don't want to be unkind, but this problem is quite annoying and i'm not very happy about it

    edit: I have the last version!

  6. #6
    HM Support Patvs's Avatar
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    Which Operating System, Firewall, and Anti-Virus are you using?


    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.



    Which SQL version are you using?
    Try updating SQL to 9.0.3 (install it to port 5433) and also add pg_ctl.exe, postgres.exe and port 5432 to your firewall exceptions list.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    i'm using windows vista and kaspersky.

    i downloaded the new version of postgres, now it works, thank you

  8. #8
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    ok, before it worked because I created a new database and reimported.

    This afternoon i played about 20 heads up and the problem still stands!

    I don't know what to do guys... I did all you told me to do!

  9. #9
    HM Support Patvs's Avatar
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    Try fully uninstalling Kaspersky.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  10. #10
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    Quote Originally Posted by Patvs View Post
    Try fully uninstalling Kaspersky.
    ? uninstalling kaspersky then running with no antivirus?

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