HM not working since a couple of days

[Buffster]

Can anyone help me out, this is the error message I get:

http://img89.imageshack.us/my.php?image=hmerrorgx5.png

I already uninstalled/reinstalled both HM and postgresSQL, but that didn't seem to do the trick.

Thanks in advance,
Ron

[Al1]

Can anyone help me out, this is the error message I get:

http://img89.imageshack.us/my.php?image=hmerrorgx5.png

I already uninstalled/reinstalled both HM and postgresSQL, but that didn't seem to do the trick.

Thanks in advance,
Ron

Have you tried that?
http://www.holdemmanager.net/faq/afmmain.aspx?faqid=171

[Buffster]

Just tried that, didn't work... please someone help me out

[Al1]

Just tried that, didn't work... please someone help me out

Escalated to Morny (Support), he will answere asap.

[Rvg72]

Hi, unfortunately it looks like the database in postgres has become corrupt. The 2 most common causes of this problems are 1) powering off your computer or having your computer lose power while the database is doing something and 2) an old drive with bad sectors on it. Basically what happens is a small portion of a file gets slightly corrupt and then when you reboot and windows goes into that checkdsk procedure it finds the bad section and, thinking it is doing a good thing, removes it. Postgres then loads the table and a portion of it is gone so it doesn’t like that and blocks access to the entire table. Normally when this happens it is on a completely useless file that you'll never even notice is now gone and quite often it will happen to an index in the DB which can easily be rebuilt but in your case it happened to one or more of the tables.

So, to protect against this

1) keep you hands histories in case you do need to reimport
2) use a power bar and avoid hard shutdowns (when you flick the power switch on the pc)
3) if your drive is old consider replacing it with a new one. They are cheap and much faster now than even a few years ago.

You most likely have other issues with the database as well – I’d recommend starting a new database and reimporting your hands.

Roy