A lot of problems with installing/launching
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  1. #1
    Junior Member
    Join Date
    Feb 2011
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    9

    Default A lot of problems with installing/launching

    I have downloaded the trial version and installed it today
    I have windows xp upgraded to the latest updates, and avast antivirus

    when installing holdem manager and when launching it, i get the following errors
    please see files attached


    I would like to purchase this product, but it seems affected by too many problems

    Could you help me?

    Picture 1 and 2 refer to the error that appeared during installation. The installation however completed.
    Picture 3 and 4 only appeared only the first time I launched HEM. Since picture 3 said that the database "holdemmanager" did not exist, I have clicked on the button connect in Picture 4, and then created a DB called "holdemmanager" (and set it as default).
    Picture 5 is what shows up everytime I launch the program. The programs just keeps saying "Importer Initializing", without progressing further... i have waited for 10 minutes
    Last edited by markross; 02-10-2011 at 10:50 AM.

  2. #2
    Junior Member
    Join Date
    Feb 2011
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    9

    Default

    also everytime I click on "Relaunch HUD" I get this....
    Last edited by markross; 02-10-2011 at 09:45 AM.

  3. #3
    Junior Member
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    Feb 2011
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    9

    Default

    is it likely that I'm gonna get a reply before the forum is shut for manteinance?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Is your XP updated to Service Pack 3?
    Can you manually run a Windows Update to check if ALL .net framework updates are installed. (those are optional updates, not installed automatically by Windows Update)


    Which Firewall are you using?
    Which SQL version did you install? If the default by the HoldemManager combo installer which is 8.4.1 try updating it to 8.4.7 from PostgreSQL: The world's most advanced open source database
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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