Can't Run after update
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  1. #1
    Junior Member
    Join Date
    Dec 2008
    Posts
    9

    Default Can't Run after update

    My HEM stopped importing tournament histories so I tried getting the latest version and now I can't run it at all. I get this message

    Also when I tried installing the latest version (for existing NLH & Omaha) during the install it said it could not overwrite the .exe file.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Reboot your computer and run the http://www.holdemmanager.com/Downloads/HmUpdate.exe again.

    If you get a similar error (or error upon startup):
    Which Operating System, Firewall, and Anti-Virus are you using?


    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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