Hello, since the beginning my holdem manager save turbo sng as regular speed, and now, I dont know why, it dont save tournaments, i played 12 sngs and they dont apear in my tourney history
Importing problems
Hello, since the beginning my holdem manager save turbo sng as regular speed, and now, I dont know why, it dont save tournaments, i played 12 sngs and they dont apear in my tourney history
just reinstal holdem manager and its the same. I really need some help by a moderator, i dont think its normal selling something which is failing constantly
Playing on which site?
You imported them into 1.11.05e?
Can you email us the handhistory for a SNG that is wrongly categorized as the wrong SPEED?
If on PokerStars: read, FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Setup
and check the new section on tournament summaries.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
pokerstars, now played 2 heads up, only imported one... whats this?
I dont spent money for something that hasnt use? its possible to fix?
Is PokerStars saving the SUMMARIES?
And you also added that folder as a auto import folder in HoldemManager?
Open the summary file for the missing SNG (the missing one from the two you played), does it display the finish position / winnings? Is it possible you close the SNG before that info was written?
HoldemManager can only import (and correctly display) the info, if it's written to the summary file by PokerStars.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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