lost my hands
Results 1 to 2 of 2

Thread: lost my hands

  1. #1
    Junior Member
    Join Date
    Jan 2011
    Posts
    18

    Default lost my hands

    Hey guys,

    i build a new pc and put in 2 more hard drives (1 ssd and 1 1TB) my old drive is still in it too

    i wanted to open holdem manager but it gave an error it could not open the config file,

    so i installed it again on my SSD for PC#2 but i lost all of my hands, even in the map where the hand history is stored only 1 file is in there and its very old not even the up to date one

    and how do i de-activate the code for PC#1 so i still have a key left ?

    thnx in advance !

    Witalik

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    we have launched a new online form for resetting your own serial codes.

    This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

    Please go to Hold'Em Manager Poker Tracking and Analysis Software and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. HM lost hands
    By Wani4 in forum Manager General
    Replies: 2
    Last Post: 11-07-2010, 04:28 PM
  2. Lost FTP cap hands and new cap hands wont import
    By Jettinger in forum Manager General
    Replies: 1
    Last Post: 08-21-2010, 05:27 AM
  3. Won hands vs villain recorded as lost hands
    By TreeManG in forum Manager General
    Replies: 5
    Last Post: 05-06-2010, 01:22 PM
  4. Lost hands
    By kazm in forum Manager General
    Replies: 8
    Last Post: 05-01-2009, 04:45 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •