Import problems

[Frankie]

Since I downloaded the latest beta HM starts to import old hands and not the new ones when I play prima/ongame. What can I do about it?

[olliepower]

Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

Please check this thread to make sure you've the correct import folders setup for your site
FAQ - Hold'em Manager Poker Tracking Software :: Information About Setting Up Poker Clients

On the import TAB check if there are import errors showing up, if so can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database and see if there is also import errors with that database

If there is please email the original hands to support@holdemmanager.net and also link to this thread

[Frankie]

As I mentioned I have the latest beta downloaded and since I downloaded that one the problems started. I have the same auto import folders I always used why should I change them now? Could you please give me more information on how to solve this?

[netsrak]

This should have nothing to do with the new version.
Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extenstions turned off.