cannot import hands from pokerstars.fr
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  1. #1
    Junior Member
    Join Date
    Oct 2010
    Posts
    4

    Unhappy cannot import hands from pokerstars.fr

    Hi
    i run 1.11.05e version.
    I had a problem with the import from pokerstars.fr.
    When i launch the auto import HM indicate me that he had import the files but 0 hands are imported.

    Could you help me ?

    Thanks

    ps : sorry my english is poor...

  2. #2
    Junior Member
    Join Date
    Oct 2010
    Posts
    4

    Red face

    ok i found the problem !
    i had to export hands in english from pokerstars instead of french.

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Also set the PokerStars lobby language to English.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Junior Member
    Join Date
    Feb 2009
    Posts
    27

    Default

    I have this same problem and dont know what to click to get the hand historys to save to my comp as it seems to send them to my email

  5. #5
    Junior Member
    Join Date
    Feb 2009
    Posts
    27

    Default

    its ok sorted it. forgot to click the save hand history box :-)

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