Poker Software
Results 1 to 4 of 4
  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    4

    Default Hm dont open/error message

    Hi,

    Since 2 hours, Hm suddenly import a lot of hand fastly, impossible to import my live hands.
    I decided to uninstall, then, install; When i try to open Hm, there is this message :

    "An erro occurred while loading the prefs files: impossible de charger le fichier ou l'assembly 'system.Xml, Version=2.0.0.0, Culture=neutral, PublicKey Token=b77a5c561934e089' ou une de ses dépendances. Le fichier spécifié est introuvable." ----- OK

    ty

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,128

    Default

    1) Close HM and the Table Manager.
    2) Delete your existing HUD Prefs file \Holdem Manager\Config\prefs.xml , so HM will rebuild it to default.
    3) Delete the position files config\pospref*.txt (= pospref.txt, pospref2.txt,...)
    4) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
    <center><hr/>
    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips<hr/></center>

  3. #3
    Junior Member
    Join Date
    Sep 2009
    Posts
    4

    Default

    Hi

    I deleted all this files & HM still dont open; always the same error message.

    ty

  4. #4
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,128

    Default

    Did you reboot your computer?

    Under vista and windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. run the windows explorer and navigate to your holdemmanager installation directory. right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "run as admin" from the popup menu under compatibility tab.

    If you cant figure it out Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
    <center><hr/>
    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips<hr/></center>

Similar Threads

  1. Replies: 1
    Last Post: 08-13-2010, 12:43 AM
  2. Error message when trying to open HEM?
    By Pinocchio in forum Manager General
    Replies: 5
    Last Post: 08-26-2009, 11:44 AM
  3. Error message when I open HM
    By x50outzx in forum Manager General
    Replies: 1
    Last Post: 07-17-2009, 11:51 AM
  4. Error MEssage when Trying to Open HEM
    By sweetfeet in forum Manager General
    Replies: 3
    Last Post: 07-11-2009, 05:37 AM
  5. error message when I open .exe
    By bgp in forum Manager General
    Replies: 1
    Last Post: 07-04-2009, 07:13 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •