Trouble Importing

[jungle266]

This morning something pretty odd has happened. My previous two databases do not contain any hands when I select them as default. My first database was a carryover from when I ran PT3. My second database was created when I started using HM. Both of theses databases appear to be empty (should be around 230,000 hands in them).

Hands do not appear to be importing into my newly created database from c:\hmarchive. The number of files to process comes up but no hands are imported.

[dannyboy]

As I already said before if I import the hands into a new DB it works. But I dont have any hands in hmarchive, just an eula.txt and a readme.txt. So I cant reimport my hands until theres a fix for the export problem.

[Patvs]

Hands played on which site?
Did you use a different archive folder before? Do a search on your computer for .txt files to see where they are.


If you played on PokerStars/FullTilt email them and request "the handhistories for every hand you've ever played + SNG/MTT summaries".

It's better to reimport original handhistories, than an exported database.

[dannyboy]

Hi, alltime I played Stars/Micro/Ft and Party, the actual DB is party. I never used a different Folder before. Since I am on win 7 I dont have any possibility to specify an archive folder in HM. In the autoimport popup there is just no archive option at all like in screenshots I saw, so I didnt care. I can only add import folders. Admin start options for HM are all set btw.
Edit: I went through all the txt files and cant find any archived ones, just the standards in the HHS folders of the sites and the purchased ones.

[Patvs]

Can you attach your holdemmanager.config file (from the /config subfolder)

[jungle266]

My FTP HH folder is empty...because I had it set to keep for 30 days so I'm guessing it dumped on Dec 31. But I've played about 1500 hands since then so it shouldn't be completely empty. Is there anywhere else on my computer I could find an archive of my HH for FTP? I have requested HH from FTP but it seems that through the 'My Promotions' button the beta will only allow you to request 10,000 at a time. Is there a way to request all your HH for the entire time you've played on the site?

[dannyboy]

My config file:

[Patvs]

@jungle: if your hands aren't in the C:HMArchive folder, just email Full Tilt support and request the "handhistories for every hand you've ever played".




@danny All your hands should be at: E:\PokerTools\Holdem Manager\HandsBackup ??

[dannyboy]

Hm... I dont have an E: Drive. But maybe this is the problem with the archive folder, I think I might have copied the config file from my old system a year ago or so, it could be that I used an E: configuration druing that time. After all I cant specify this folder in HM, can I simply change it in the config file? But anyways the present problem will remain - I have no original HHs anymore for my current DB.
(Edit): - Shouldnt HM create this folder if it didnt exist?

[Patvs]

HM should create the folder..... but you have no E drive?
If you have no E drive now.. the hands should remain in the import folder, because they're never moved.

Click on adjust auto import folders in HM and change the Archive folder to an existing folder.