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  1. #1
    Junior Member
    Join Date
    Aug 2010
    Posts
    13

    Default FTP HH import errors

    Hello!
    I can't import HHs that I bought. I'm running win 7 64bit and postgres 8.4.
    HEM says:
    Hands imported: 0
    Import errors: 1122

    I sent few HH files to support@holdemmanager.com

  2. #2
    Junior Member
    Join Date
    Aug 2010
    Posts
    13

    Default

    i created a new db and it works with that one.
    the db that i'm currently using is restored from a backup. i restored it with PGAdmin. should i export all hands and import them in a new base with HEM exporter?

    Edit: i can't export hands. hem says i can export only from hem databases. how can i fix my db?
    Last edited by BobStal; 01-04-2011 at 03:36 PM.

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    32,920

    Default

    Can you reimport all your original handhistories... from your archive folders into the new database?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Junior Member
    Join Date
    Aug 2010
    Posts
    13

    Default

    I moved to another computer and reinstalled my whole system so i don't have the archived files. Is there a way I can export those hands from the old db?

  5. #5
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,125

    Default

    FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands

    The export via database management is broken in 1.11.05e so you need to use an older version or use the selective export.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
    <center><hr/>
    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips<hr/></center>

  6. #6
    Junior Member
    Join Date
    Aug 2010
    Posts
    13

    Default

    i will try to export hands from Hands tab and see how it goes

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