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  1. #1
    Member
    Join Date
    Sep 2008
    Posts
    31

    Default uploading many hands and...

    import seems to be stuck on part X/109 parts of large file and there are 12 large files. HEM isn't not responding however..

    should i close and restart the upload (perhaps 1 large file at a time instead of all 12)?

    or leave it and expect results? (it has been stuck on part X for 2hrs or so now.

    any other ideas welcome obviously

    - files are the hh docs requested from stars fwiw

    cheers

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    What's the size in MB of the largest .txt file you're importing?

    Which SQL version are you using, how much RAM does your computer have, and did you ever edit the postgresql.conf file (assigning more RAM to SQL)?

    It's likely your computer will get "stuck" during the import of such a large .txt file when it runs out of memory. (the memory assigned to SQL)

    Read:
    Top 10: HEM performance increase tips

    (update SQL, edit postgresql.conf--> reboot, and try to reimport the file again)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Member
    Join Date
    Sep 2008
    Posts
    31

    Default

    thanks for tips, sounds like a chore tho, i'll just wait till i get a new pc and hope it doesn't brick again

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