HEM sees 2man as 4man
Page 1 of 2 12 LastLast
Results 1 to 10 of 17
  1. #1
    Junior Member
    Join Date
    Aug 2009
    Posts
    14

    Default HEM sees 2man as 4man

    I'm using beta 1.11.05 beta 18 and when I play a HU SNG on pokerstars (2 players) HEM imports it as a 4 man, so that the size is 4. It also loads as an MTT. The previous version handled this correctly.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Update to http://www.holdemmanager.com/Downloa...e_internal.exe


    And reimport the hands into a new database
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Aug 2009
    Posts
    14

    Default

    Quote Originally Posted by Patvs View Post
    Update to http://www.holdemmanager.com/Downloa...e_internal.exe

    And reimport the hands into a new database
    This paritally fixes the problem. The size, $ won, and tables are now right. However the finish position is still wrong. In fact a new tournament I played today record as finish position 4 and size 2. Another remains at finish position 0 and size 2.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Email us a handhistory file of such a game to support@holdemmanager.com
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    Aug 2009
    Posts
    14

    Default

    The EV fix also doesn't appear to work as I lost an all-in AJ < AT and got 0.00 in $EV diff, but there is a large number in cEV diff.

  6. #6
    Junior Member
    Join Date
    Aug 2009
    Posts
    14

    Default

    Quote Originally Posted by Patvs View Post
    Email us a handhistory file of such a game to support@holdemmanager.com
    done

  7. #7
    Junior Member
    Join Date
    Aug 2009
    Posts
    14

    Default

    any updates?

    Another thing I notice now is that the finished flag often doesn't get set.

  8. #8
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Did you receive no reply to your mail?

    You still have this problems with the latest release 1.11.05e?

  9. #9
    Junior Member
    Join Date
    Aug 2009
    Posts
    14

    Default

    Quote Originally Posted by netsrak View Post
    Did you receive no reply to your mail?

    You still have this problems with the latest release 1.11.05e?
    I got an email saying the HH I supplied was forwarded to the developer.

    As I said above, 1.11.05e only paritally fixes the problem. The size, $ won, and tables are now right (and presumably whatever EV bug was happening). However the finish position is still wrong. When you lose a 2man SNG it records the finish position 4 and size 2. When you win it remains unfinished and the finish position is 0 and size 2, even though it correctly has your prize money allocated.

  10. #10
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Ok, please send us new test hands to support@holdemmanager.com.
    You can send them as reply to the support mails you received so they are in the right queue.

Similar Threads

  1. HU 2max recognized as 4man
    By fiammaz in forum Manager General
    Replies: 1
    Last Post: 11-09-2010, 10:18 PM
  2. Replies: 6
    Last Post: 11-01-2010, 05:51 AM
  3. 4man heads up not importing correctly
    By bobhogan in forum Manager General
    Replies: 1
    Last Post: 05-13-2010, 11:11 PM
  4. 4man HUSNG
    By fiammaz in forum Manager General
    Replies: 1
    Last Post: 01-16-2010, 08:38 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •