No Stats in Replayer for Merge
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  1. #1
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    Default No Stats in Replayer for Merge

    ~ hud does not display villain's stats for Merge Netwrok ONLY (stars works fine in replayer)

    ~ hud does display hero's stats at Merge

    ~ I used the revo uninstaller and followed all other instructions in a similar thread, but still fail.

    ~ I play lhe, but the title of the replayer window says 1.5/3 NL (I am playing 3-6 lhe)



    1. What version of Holdem Manager are you using?
    1.11.05e

    2. What poker site are you playing on and does the problem occur on more than one site?
    Only on Carbon Poker. All other sites work fine.

    3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
    fl

    4. Have you clicked on the Start Auto Import button?
    yes

    5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
    the hands are importing fine.

    6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
    done

    7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
    done

    8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database

    9. Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD
    The replayer is already listed in the table finder, therefore table finder cant find any unattached tables

    10. If you open the hand history files, are they written in English?
    yes

    11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.
    attached here

  2. #2
    Tech Support Manager morny's Avatar
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    Default

    please email the original hands to support@holdemmanager.net and also link to this thread and well look into this
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    Default

    Done.
    Any fl hands will replicate the problem. I did email a .01-.02 fl hand that did fail on my end.

  4. #4
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    Default

    post holiday bump

  5. #5
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    post new year bump

    confirmed bug ?

  6. #6
    HM Support netsrak's Avatar
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    Default

    Could you please try to redownload and install 1.11.05e?

  7. #7
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    Default

    Done. Same problems exist.

  8. #8
    Tech Support Manager morny's Avatar
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    Hi,

    The bug is in the developers queue but i dont have a specific ETA but ill follow it up with the developer to remind him
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  9. #9
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    Are these going to be fixed in the next release ?

  10. #10
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    I am really disappointed that these bugs were not fixed in the latest beta.

    If other Merge players would like to get these bugs fixed, please post in this thread. Maybe if quite a few people respond here, then support will make it a priority.

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