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Thread: Error

  1. #1
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    Default Error

    I am installing HEM on a laptop. I have it worked on my PC but on the laptop I have a lot of problems.

    When I am installing HEM I choose the option of installing HEM and PostgreSQL. I choose both, these boxes are also standard filled in (green V)
    When he is installing postgre it gives a error. There is no name, or code. Only a grey window where I can click OK. If I click it, the installation continues. No problem seems.

    Then I get suggested to install dotnetfx. I do so and get the next error:

    [10/01/10,17:44:58] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [10/01/10,17:45:12] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [10/10/10,13:40:09] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [10/10/10,13:40:24] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [10/10/10,13:48:20] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [10/10/10,13:48:34] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [12/19/10,14:03:23] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [12/19/10,14:03:37] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.

    I do need this do get installed right to work with HEM, but I can't. Can someone help me pls.

  2. #2
    HM Support netsrak's Avatar
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    Something seems to be wrong with your windows installation.

    Please try this:
    reinstall microsoft .net framework:

    1) download and run this uninstaller -
    http://rvgsoftware.fileburst.com/dot...eanup_tool.zip
    2) install this one:
    http://download.microsoft.com/downlo...dotnetfx35.exe

    After this please download and install Postgresql 8.4 from PostgreSQL: The world's most advanced open source database

  3. #3
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    Quote Originally Posted by netsrak View Post
    I did these 2 steps and I still get an error with step number 2:

    [10/01/10,17:44:58] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [10/01/10,17:45:12] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [10/10/10,13:40:09] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [10/10/10,13:40:24] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [10/10/10,13:48:20] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [10/10/10,13:48:34] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [12/19/10,14:03:23] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [12/19/10,14:03:37] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [12/19/10,14:14:13] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [12/19/10,14:14:16] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.
    [12/19/10,17:47:36] Microsoft .NET Framework 3.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 3.0SP1 (CBS). MSI returned error code -2146762496
    [12/19/10,17:47:47] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0SP1 (CBS) is not installed.

  4. #4
    Tech Support Manager morny's Avatar
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    It looks like there is still a problem with your .net framework files, if reinstalling it wont fix it the only other solution is to reinstall windows. Maybe try a windows update but if the reinstall didnt fix it then i dont think windows update will either.

    You could also try posting on a PC tech forum to see if there is a manual way to fix this
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  5. #5
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    Yep, you right. There is a problem with my updates. I am sorting it out with a technical support site.

    I gonna have it fixed and gonna see if HEM works after that.

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