HM shows profit not correctly

[Eugen]

I have a trouble with my profit. HM shows it not correctly. HM shows profit only if won at showdown. And HM shows that I loss if I won without showdown.
My poker room - Cake. Let's look at the picture.


Please, find my hands with QQ and 77. I won without showdown - at Flop. But HM shows that I loss. And look at the top - JQs. I won at showdown. HM shows that I win - only at the same situations.

What the matter? Maybe some options are not correctly? Please help me with this trouble.

P.S. Sorry for my bad English

[Eugen]

Now I have HM 1.11.05d with such mistake.

[Patvs]

Email us a full handhistory of one of these hands to support@holdemmanager.com

[Eugen]

Have done.
I can post here too:

Hand#2424015000001302 - Roma (6-max) 15000 -- $0,02/$0,04 NL Hold'em -- 2010.11.24 - 20:36:46
Seat 2: Thun***2 ($4,56 in chips)
Seat 3: IXSr***3 ($4,22 in chips)
Seat 9: Noobiie ($4 in chips) DEALER
Thun***2: posts small blind $0,02
IXSr***3: posts big blind $0,04
Dealt to Noobiie [7c,7s]
Noobiie: raises to $0,16
Thun***2: folds
IXSr***3: calls $0,12
*** FLOP *** [7h,4h,Ac]
IXSr***3: checks
Noobiie: bets $0,26
IXSr***3: folds
Noobiie: returns uncalled bet $0,26
***SHOW DOWN***
Noobiie: mucks
Noobiie wins $0,32

[Eugen]

I've just played at enother poker-room (BetFair). HM worked correctly.
So, HM doesn't work well at Cake Poker.

[fozzy71]

Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.

These hand histories are not in the proper English formatting. This can be caused by your poker client itself, the poker client hand history options, or your windows format options I mentioned above. HM needs the currency/date, etc to be in English formatting or it can not properly parse the information.

Hand#2424015000001302 - Roma (6-max) 15000 -- $0,02/$0,04 NL Hold'em -- 2010.11.24 - 20:36:46
Seat 2: Thun***2 ($4,56 in chips)
Seat 3: IXSr***3 ($4,22 in chips)
Seat 9: Noobiie ($4 in chips) DEALER
Thun***2: posts small blind $0,02
IXSr***3: posts big blind $0,04

[Jyri]

http://img508.imageshack.us/img508/7...nowinnings.jpg

Same problem.With English currency settings which I switched already long time ago.
Problem has been since last thursday atleast,maybe wednesday.Been using pokertracker and the problem is exactly the same there.

[netsrak]

We are already aware of this problem. I hope it will be fixed in the next releases.
Seems like Cake changed the handhistory format for some hands.