HUD keeps crashing wen playing stars

**steel88** · 11-25-2010, 04:27 PM

i downloaded the new patch but only the HM program is in 1.11d and the HUD is version a y isnt it changed? is this the problem or is it something else?

**netsrak** · 11-26-2010, 05:05 AM

The versions are ok.

Please try disabling live-tracking and prefetch under site options.

**xman0408** · 11-26-2010, 02:55 PM

I am having the same issue this afternoon. Any time I start auto import and the HUD opens, it freezes Stars.

I also use Table Ninja.

**netsrak** · 11-27-2010, 06:42 AM

Please check your stars handhistory folder, there might be a file causing the crash. Make sure the folder is empty, reboot your computer and try again.

**marceALB** · 11-27-2010, 06:13 PM

Originally Posted by netsrak

The versions are ok.

Please try disabling live-tracking and prefetch under site options.

You said many times that we must disabling live-tracking and prefetch options, but what happend if we want to use them? I still use 1.11.03 version because in later versions these options don't works (prefetch works but I have to wait finish a hand to see the stats; in 1.11.03 I can see stats when I open the table and my table selection is better). Live tracking is a very good feature and I don't understand why you don't improve.

Now I'm using this version but I have HUD crashings sometimes. I prefer this that to play without these options.

**xman0408** · 11-27-2010, 07:14 PM

Originally Posted by netsrak

Please check your stars handhistory folder, there might be a file causing the crash. Make sure the folder is empty, reboot your computer and try again.

This work. HEM HUD seems to be working fine.

**morny** · 11-27-2010, 09:02 PM

@Marcel: You only need to disable those issues if they are causing problems, if you experience and hud crashing with the newest version then see this FAQ

**marceALB** · 11-27-2010, 09:07 PM

Originally Posted by morny

@Marcel: You only need to disable those issues if they are causing problems, if you experience and hud crashing with the newest version then see this FAQ

But how I said before in my post I want to play with these features (live tracking and pre-fetch) and I prefer sometimes crashings.

**morny** · 11-27-2010, 09:44 PM

Im not 100% sure what you mean.

Im saying if your getting crashes with these options on then try turning them off. If there not causing issues leave them on.

Live tracking is a very difficult option to support because the sites are always making changes that break it so its really in continuous beta and isnt very reliable and should be seen as a bonus rather than a feature