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  1. #1
    Senior Member
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    Mar 2010
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    Default Problem on game's import

    Hello guys,
    I have a problem with gd java version. Let me explain what is the problem:

    1. I can not find the folder where you saved gd hands. I tried using the auto detect, but the program did not find anything

    2. If I try to use table finder I get this screen:
    The square of the TF does not remain on the table.

    May depend on what all this?

    Thanks all

  2. #2
    HM Support netsrak's Avatar
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    Default

    You need to play at the table to use the table finder.

    Click on the table in the table manager, move the red symbol to the table and drop it (it will move back), close the table finder window with OK.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  3. #3
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    Default

    Quote Originally Posted by netsrak View Post
    You need to play at the table to use the table finder.

    Click on the table in the table manager, move the red symbol to the table and drop it (it will move back), close the table finder window with OK.
    Indeed, the screen was done when I was sitting out.
    But I have also tried in game and I'm not getting the table to be selected.

    Thanks all..

  4. #4
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    Default

    I also noticed that the hands of the client are not imported from hem.

    But the problem is that I can not find the folder where the client saves your hands

    It could be the problem?

    Thanks all

  5. #5
    HM Support netsrak's Avatar
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    Default

    Did you check our FAQ for Ongame? FAQ - Hold'em Manager Poker Tracking Software :: Ongame - Bwin - Betfair Setup

    Which skin are you playing at?

    Please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extentions turned off.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  6. #6
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    Default

    sorry for late..

    This is my config file..

    Thank all
    Attached Files Attached Files

  7. #7
    Administrator morny's Avatar
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    Default

    Thats the wrong file, it should be in the config folder
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  8. #8
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    Default

    Sorry..

    This is my really config file.
    Attached Files Attached Files

  9. #9
    HM Support netsrak's Avatar
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    Default

    You have the gdpoker import folder defined twice in your auto-import settings.

    Please remove one of them and try again.

    If its still not working please try the following

    1) close holdemanager
    2) delete your existing hud prefs files, so hm will rebuild them to default:
    delete > \holdem manager\config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
    3) start hm< auto import, open the table manager, and test on a single cash table.

    try the table finder again
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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