HM missing some hands on auto-import
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  1. #1
    Junior Member
    Join Date
    Aug 2009
    Posts
    19

    Default HM missing some hands on auto-import

    I played 2 sessions today

    The correct stats for each session should be:

    Session 1 1000 hands, $7.50 profit

    Session 2 1046 hands, -$168.75 profit



    However, HM is showing

    Session 1 813 hands, -$75 profit

    Session 2 497 hands, -28.20$ profit


    Any ideas?

    version 1.11.05, just updated to 1.11.05b, 1.11.05 has been working fine up to now

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Playing on which site?
    Try creating a NEW empty database and reimport your hands.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Aug 2009
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    19

    Default

    I play on Stars

    Just started another session with 1.11.05b and its missing over half of the hands

    Do you mean a new database and import the bad sessions or all hands from the arhive folder?

    Its like 600k so would take ages!!

    thanks

  4. #4
    Junior Member
    Join Date
    Aug 2009
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    Default

    Just created a new db and the session from today imported OK, all hands were there.

    Could this be something to do with the volume of hands in the old one? Should I import less of them over, say just the last 2 months or something like that?

  5. #5
    HM Support netsrak's Avatar
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    Feb 2009
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    Germany
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    Default

    600 K hands on a uptodate computer should never cause any problems.
    I think your original database got damaged because of a computer or software crash. So you should import all your hands into the new database.

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