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Thread: FTP Pre-fetch

  1. #1
    Junior Member
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    Default FTP Pre-fetch

    I know that there has been a couple of threads on this but here's another one. Everyone's stats in pre-fetch just says 0 even though i have hands on them. Can't figure out how to fix it. I have done everything that was said to do, but nothing works. PokerStars, for now, seems to be working fine though. At one time, like a month or two ago, it worked on FTP too but then all of a sudden stopped and hasn't worked since. Any suggestions? Thanks.

  2. #2
    HM Support netsrak's Avatar
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    Are you using 1.11.05b? http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Please change the filter by limit settings in the additional hud filters.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
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    Default

    Yes. I downloaded it this morning but pre-fetch still doesn't work. All the stats are in the right places, but always says 0 hands with no stat values for any of the other stats in my hud. I have windows vista on my computer if that helps any.

  4. #4
    HM Support netsrak's Avatar
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    Is your FTP client switched to english language?
    Please post a screenshot of the table and the table manager.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
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    Yeah it's always been in english. I've never posted a screenshot so not sure how to do that. I can screenshot it and paste it to word processor but don't now how to get it on the forum post.

  6. #6
    HM Support netsrak's Avatar
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    To post screenshots you need to upload them to an picturehoster like imageshack.us and post the links here or you attach the files to your post using the attachment function (the paper clip symbol above the message window)
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  7. #7
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    I can't figure it out. I tried to upload it to imageshack. I tried to use the paperclip. Nothing works. Don't know what else to do but throw my laptop out the window and give up.

  8. #8
    HM Support netsrak's Avatar
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    Ok, thats one final solution

    Please send the files/screenshots with link to this thread and explanation to support@holdemmanager.com
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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