Unable to read data... remote host?
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  1. #1
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    Default Unable to read data... remote host?

    i installed HM yesterday but today when i start the programme a message comes up saying...

    "Unable to read data from transport connection. An existing connection was forcebly closed by a remote host"

    is this to do with my firewall settings? ive looked on FAQ but couldnt find a solution but i saw a thread called "Version 1.11.04 bug with Bullguard" that seems to be the same/similar issue as mine. i use AVS Firewall 2.1 if that helps at all... thanks
    Last edited by SatNav; 11-14-2010 at 05:55 PM.

  2. #2
    HM Support Patvs's Avatar
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    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    This is usually a firewall or windows update issue.
    First try to reboot.
    If no help, try this:

    Start > Programs > PostgreSQL > 8.x > Stop Service

    Start > Programs > PostgreSQL > 8.x > Start Service

    If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it. And reboot

    Add exceptions to the windows firewall, even if it is off.

    If that doesn't help you will have to reinstall PostgreSQL completely
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Hi

    I installed the update but still have trouble with the same problem as before so i unistalled the Post QRL but how do i reinstall it?

  4. #4
    HM Support netsrak's Avatar
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    Download and install the same version as you used before from PostgreSQL: The world's most advanced open source database and install it following this FAQ:
    FAQ - Hold'em Manager Poker Tracking Software :: Reinstall PostgreSQL Preserving Old Database

    But if its a firewall issue you will get the same results as before. You need to configure exceptions in your firewall: FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall)

  5. #5
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    ok ive reinstalled the POSTSQL and deleted my firewall programme completely. Ive even turned off the windows firewall settings but i still cant seem to get a connection to the database, the following message just keeps coming up...

    "Holdem Manager needs to know where to find the database. Please enter in the details below and click connect

    Server Name 127.0.0.1 Port Number 5432
    Login Name postgres Password posrgrespass

  6. #6
    HM Support Patvs's Avatar
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    Which Operating System, are you using?

    Can you download and install SQL 9.0.1 to port 5433 manually from PostgreSQL: The world's most advanced open source database and 8.2.x to port 5434.
    Which error do you get when you install them?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    Hi i really apprecitate the help youve given me so far but i must say that im not a computer whizz or anything like that so your last set of instuctions im finding hard to follow. Ive clicked the link that u have provided and i get a bit lost a to how to download the 9.0.01 and 8.2x that you have asked me to do. Can u provide any assistance for this?
    Last edited by SatNav; 11-19-2010 at 04:04 AM.

  8. #8
    HM Support netsrak's Avatar
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    There is a download button on the right side of the site.

    9.x is this link for 32 bit windows: http://www.enterprisedb.com/join-dev...do?fileid=1518

    8.2 is this link: PostgreSQL: Choose a Mirror

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