Poker Software
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  1. #1
    Junior Member
    Join Date
    Nov 2010
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    2

    Default No hud Party Poker.fr (table without protection)

    hello,

    i have no probleme to the table with protection, the HUD works perfectly but for the table without protection the HUD doesn't work and i don't kwno why.

    what can i do? does it normal or not?

    i have the last uptade.

    help please

    cheers

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    28,320

    Default

    You're using 1.11.05a??
    Can you email us one of the handhistories of a no protection table?

    Does it display the HUD if you replay such a hand in the HM replayer?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Nov 2010
    Posts
    2

    Default

    hi,

    i use the version 1.11.05b.

    yes i can see the hud in the HM replayer

    i send you one of the handhistories.

    thx.

  4. #4
    HM Support netsrak's Avatar
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    Feb 2009
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    Germany
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    Default

    Your Party Client must be installed in english language.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Junior Member
    Join Date
    Oct 2008
    Posts
    8

    Default

    Same problem for me :
    - SnG : HUD is displaying
    - Cash Game with deconection protection : HUD is displaying
    - Cash Game without protection : HUD is not displaying

    I'm using HoldemManager 1.11.05c.

  6. #6
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    28,320

    Default

    Can you post a screenshot of your PartyPoker lobby?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  7. #7
    Junior Member
    Join Date
    Oct 2008
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    8

    Default

    Which part of the lobby ?

    Please, don't answer me "you have to install the software in english", because with PartyPoker.fr, it's not possible.

    I've changed the language of the hand history, and the HUD works on the other tables.
    Plus the fact the hands are well collected by HM.

  8. #8
    HM Support netsrak's Avatar
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    Germany
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    Default

    It should be possible to install the party client in english no matter whether its party.fr or not.

    The problem is that the hud doesn't detect the tables with a not supported name (which is no protection in french i guess). You can try the table finder but i'm not sure whether it works.
    FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  9. #9
    Junior Member
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    Oct 2008
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    Default

    Quote Originally Posted by netsrak View Post
    You can try the table finder but i'm not sure whether it works.
    I confirm it doesn't work.

  10. #10
    HM Support Patvs's Avatar
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    Amsterdam, the Netherlands
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    Default

    you have to install the software in english..

    Can't you change the lobby language to English?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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