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  1. #1
    Junior Member
    Join Date
    Nov 2010
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    2

    Default HM isn't displaying correct profit/loss

    Hi all,

    My HM software isn't displaying the correct profit/loss values for hands. Let me explain with an example....

    This is an example hand shown below, my username is HammerHead56 and you can see I start the hand with $99.50. I lose the hand (KK v AA standard!), but holdem manager has recorded it as a $104 loss. ( $4.50 + $47.50 + $52.00 ). When you view the hand in the replayer, I finish the hand with -$4.50. (see attached image)

    So HM thinks I'm $4.50 worse off than I actually am. This seems to have happened with a lot of hands, although I think it is only my losing hands. Winning hands seem to all be correct. But this problem has added up to make my overall monthly profit incorrect by around $800 (HM thinks I'm $800 worse off than I actually am)!!

    I'm on Carbon Poker (Merge network).

    Any help would be greatly appreciated! Thanks




    ***** Hand History for Game 28525090505 ***** (Merge)
    $100.00 USD NL Texas Hold'em - Friday, October 15, 08:36:39 ET 2010
    Table Bad Beat Pueblo de Taos (28525090) (Real Money)
    Seat 6 is the button
    Seat 1: pokerfreecashru ( $53.60 USD )
    Seat 2: HIGHLO ( $221.12 USD )
    Seat 3: Quixre ( $103.48 USD )
    Seat 4: slipfanejc ( $256.78 USD )
    Seat 5: HammerHead56 ( $99.50 USD )
    Seat 6: gollyg4me ( $118.76 USD )
    pokerfreecashru posts small blind [$0.50 USD].
    HIGHLO posts big blind [$1.00 USD].
    ** Dealing down cards **
    Dealt to HammerHead56 [ Kd Kc ]
    Quixre folds
    slipfanejc calls [$1.00 USD]
    HammerHead56 raises [$4.50 USD]
    gollyg4me raises [$15.00 USD]
    pokerfreecashru folds
    HIGHLO folds
    slipfanejc folds
    HammerHead56 raises [$47.50 USD]
    gollyg4me raises [$103.76 USD]
    HammerHead56 calls [$52.00 USD]
    HammerHead56 shows [Kd, Kc ]
    gollyg4me shows [Ad, As ]
    ** Dealing Flop ** [ Td, 8c, 8h ]
    ** Dealing Turn ** [ 9s ]
    ** Dealing River ** [ Jd ]
    gollyg4me wins $19.26 USD
    gollyg4me wins $198.00 USD from main pot
    Attached Images Attached Images

  2. #2
    Administrator morny's Avatar
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    Default

    This is a known issue were working on and should have a fix soon, Merge done several updates that messed up the hand histories
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
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    Nov 2010
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    Default

    Ah i see! That would explain why its only just started happening! Thanks for letting me know. How will I know when the fix is ready? Will it just be included in the next software update 1.11.05?

  4. #4
    Administrator morny's Avatar
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    Well announce in the releases forum as soon as its fixed
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
    Junior Member
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    May 2009
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    16

    Default

    This update is really urgent. Hurry up on it plz ^^

  6. #6
    Administrator morny's Avatar
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    This was already fixed, Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe and that will fix future hands for all hands already imported youll need to delete them and reimport or create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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