Alias hands versus Total Hands
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  1. #1
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    Default Alias hands versus Total Hands

    Hello!

    I have about 6 differente databases and this number are NEVER the same.

    The alias shows a total of hands that are always higher than the Total hands reported.

    I use no filter and asked for All Hands to be showed. I do not play Omaha or other games, it is just NL Holdem.

    Why is that?



    The Alias has 170366 hands but just 99479 are showed99479

  2. #2
    HM Support netsrak's Avatar
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    Did you purge hands?

  3. #3
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    Quote Originally Posted by netsrak View Post
    Did you purge hands?
    No, I did not purge hands.

    Even if I did, I'm sure that I selected to not purge my hands.

  4. #4
    Tech Support Manager morny's Avatar
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    the number in the brackets is not updated when hands are deleted as already mentioned but also on some sites if your sitting out at a table it counts those as hands imported. This number is meant only as a guideline so it doesnt affect your actual stats but its a bug we havent fixed yet
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  5. #5
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    Hello,

    I'm pretty sure that some error/bug is ocurring.

    There is a nickname and site that says that I have more than 10k hands.

    But when I ask to these hands to be showed, no results are found.

    How can I sit out during 10k hands?

    I mean, was I sitting out on all the hands that I have form that site?

    And I'm sure I did not delete hands.

    Any other option?

    Thanks a lot!

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