Help Urgent.

[skoba99]

Help Urgent.

I did as the tutorial support that sent me.
After that everything went well, turned off the computer again and when I called my Holdem Manager no longer recognizes my license, I installed Hm again and now it no longer presents the option of entering the license.

[skoba99]

Hi,

Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe and if the problem persists
Follow this FAQ FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences
Please Uninstall Holdem Manager and reinstall it

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)

If your doing a clean reinstall you should consider the following.

See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits on how to reset your code

Finally Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

please give HoldemManager Administrator rights:

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator". if the option is grayed out then this is because youve UAC disabled, in which case enable UAC Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek and reboot the PC then do step 3 and then you can disable UAC again if you like.
4) Do the same for HMHud.exe and DBControlPanel.exe and hmimport.exe


Thanks
Morny
Holdem Manager Support



On 29-Oct-2010 14:36 Fabio Oliveira Silva wrote ---

*why do i get this error when i try to open selected table ?

[netsrak]

Please reply to Mornys mail for further help.

If you can't wait please try this:

1. create a new text document in the config folder and name it licdebug.txt
2. open hm and register the program
3. close hm and delete the licdebug.txt file

[skoba99]

did the process and the message: License Not Found


????

[skoba99]

Hello xxxxx
Your serial key xxxxxxxxxxxxxxxxxxxxx has been reset and you can now use this key on two new installs.

If you require any technical assistance, please feel free to contact us at support@holdemmanager.com

Best Regards,

Hold’em Manager

[skoba99]

I do not understand this error

[netsrak]

Which error? Please start your HM and enter your key again. It should work now. If you still have problems please post a screenshot of the error message or send it in an reply email to our support.

[skoba99]

License NotFound
there were problems trying to obtain a valid license.

I've cleaned the license, and do not ask when registering the number of PC and I want to use the above message.

[morny]

Hi,

Please email me the reg.log file from C:/Program Files/RVGSoftware/HoldemManager/log folder and ill see whats going on

support@holdemmanager.com