Everytime i update my HEM it forgets the stats i added to my reports. i added EV bb/100 to stakes now it has gone, after update.
Update HEM
Everytime i update my HEM it forgets the stats i added to my reports. i added EV bb/100 to stakes now it has gone, after update.
Which operating system?
Usually this configuration should not be replaced unfortunately some users report this problem but we haven't found the source of this until now.
As a workaround you should backup the config and reports subfolders before installing an HM Update and restore them if something was overwritten.
windows 7
You are running everything as Administrator?
Please check your "username" subfolders - do you have any holdemmanager config files under this folder structure?
one cause could be that you update by uninstall/install, not simply update. on uninstall hem removes *everything* from program files, which is rude.
why does hem save its config (and logs, and who knows what else) to program files after all? it's a bad practice since about 2000. program files is, as the title suggests, for program files, not for config files. hands history folder is already set to %APPDATA%\HEM Data\Hands by default (although archive folder is %SYSTEMDRIVE%\HMArchive by default, which should be something like %APPDATA%\HEM Data\Hands Archive instead), so this behaviour is quite confusing and improper. not to mention i can't select the appdata folder for the archive folder coz the hem browser dialog won't show hidden folders (yet it shows things like control panel...), so i ended up manually modifying it in HoldemManager.config....
and by the way, why is hem run as admin at all?postgres access doesn't require admin privileges. users should be instructed to save their hands history to %APPDATA%\HEM Data\Hands with their poker client (i'm already doing that) and not into program files (that's the default for full tilt at least), and it's all good.
Last edited by bviktor; 10-31-2010 at 02:54 PM.
no config files anywhere else on my PCOriginally Posted by netsrak
Please update to the latest beta - http://www.holdemmanager.com/Downloa...e_internal.exe
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
there all running as admin already. this hasn't fixed the problem
Reinstall HoldemManager using the 93 mb full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe
That should create a /Config subfolder in your HoldemManager folder.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
if i do this, am i going to lose my hud, filters and reports etc?
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