ENTRACTION changes SNG blinds and stack sizes. When will HEM release an update?

[lex365]

Over the past 2-3 days Entraction bosses have been experimenting with new blind levels for MTTs, and this has spilled over to SNGs. Initially stack sizes were kept at 1500 chips and HEM imported fine. Then stack sizes were changed to 1000 chips and now they have settled on 1250 chips. The HUD works, the hands get imported but HEM is not recognizing these games and is registering every finnish position as a loss.

Is this likely to be addressed soon in an update?

Thanks guys.

[morny]

I already answered this in another thread i believe, really what we need now is more information, its not effective to support anything in Beta since if we change something and they change back you could be without a hud altogether.

We really need to know if this is Beta testing and when they decide on the new format of hands to please email the hands to support@holdemmanager.net and also link to this thread and well get on it straight away. We ideally would need some sort of confirmation from entraction support/tech team because too often in the past when weve relied on people giving information we ended up with incorrect information which led to more bugs so the information needs to be accurate.

if you have a support contact please post and well contact them directly too.