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  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    4

    Default HUD not working on FTP

    hello.

    today my HUD stopped working on FTP. Yesterday it was okay.
    I tried everything I read all over, giving administrator privileges and stuff.

    I click relaunch HUD or HMHud.exe and nothing happens.
    yes, I am using the latest build.

    only thing odd that happened was that when I opened HM today the ftp import folder wasn't configured anymore. I did put it there again and nothing is being shown.

    hands are being saved and imported by HM, my sessions are okay and stuff... just the HUD won't show. help?

  2. #2
    Administrator morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    21,044

    Default

    Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

    support@holdemmanager.com
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    Oct 2010
    Posts
    1

    Default

    Quote Originally Posted by secao View Post
    hello.

    today my HUD stopped working on FTP. Yesterday it was okay.
    I tried everything I read all over, giving administrator privileges and stuff.

    I click relaunch HUD or HMHud.exe and nothing happens.
    yes, I am using the latest build.

    only thing odd that happened was that when I opened HM today the ftp import folder wasn't configured anymore. I did put it there again and nothing is being shown.

    hands are being saved and imported by HM, my sessions are okay and stuff... just the HUD won't show. help?
    i have the same problem too, what is the solution?
    Last edited by makaron; 10-30-2010 at 07:13 PM.

  4. #4
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,529

    Default

    Reboot your computer and install the latest update again.


    * If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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