HUD won't kick in when opening a table
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  1. #1
    HM2 Shark Tank Member
    Join Date
    Jul 2008
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    676

    Default HUD won't kick in when opening a table

    Hello,
    The pre-fetch is ticked on.
    I check the folder and I can confirm that a hand is being tracked.

    I play at Pokerstars.
    Live tracking ticked off.
    Auto import is running.


    Thanks in advance

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    update to http://www.holdemmanager.com/downloa...nager_Beta.exe

    Add the prefetch folder as a auto import folder.
    Also click the AUTO DETECT in 1.11.05 (since that should add two new folders: C:\Users/%username%/Appdata/Roaming/HM Data)
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  3. #3
    HM2 Shark Tank Member
    Join Date
    Jul 2008
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    676

    Default

    Using latest version.
    All 3 folders have been added.

    It still doesn't work.

    thanks in advance,

  4. #4
    Tech Support Manager morny's Avatar
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    Jul 2008
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    Ireland
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    20,888

    Default

    Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.
    support@holdemmanager.com
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