Strange code activation problem
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  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    1

    Default Strange code activation problem

    Hello. I bought HM about a year ago and never had trobules. Recently I moved to university halls, and the internet here is awful. It blocks a lot of sites, ports etc. I can't even connect to most of the poker sites but thats not important. When Im trying to re-register my HeM here I get this error :



    I did everything the FAQ suggested and still no luck.. I even tryed setting another proxy on my IE and it still failed. Is it possible to register me if I tell you my code or somethig..? Or if you have any other idea, please let me know?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    The HTTP 417 error, is caused by using a proxy.

    Can you connect to the internet by turning off the proxy completely?

    1 Open your Internet Explorer and go to Tools / Internet Options / Connections and click on "LAN-Settings" at the bottom.
    2 Uncheck every box in the small new menu and click ok.
    3 Try to register HM again.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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