Ugh! New User -- Software Won't Install

[Godot]

Hi,

I wanted to try your software on the 15 day trial before purchasing but it won't install. I receive an error message: "Sorry, could not install PostgreSql".

After searching your forums I tried the fix under the stickey: "Fix for PostgreSQL cannot start error 127.0.0.1" -- to no avail (does simply installing a program really have to be that much of a headache?). I'm using Windows XP.

Any other ideas?

In any case, thank you for offering the free trial -- at least I didn't waste my money on this.

Godot

[Patvs]

-Update your XP to XP service pack 3
-The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

-click on Start and go to Programs -> Accessories -> Command Prompt

* If you are on Vista, rightclick and choose "Run as Administrator".


A black box should appear. Type 'net user postgres /del' (without the quotes) and press enter.

The user is now deleted and you can (re)install PostgreSQL.


-Manually install SQL by downloading it from PostgreSQL: The world's most advanced open source database
pick "postgrespass" as password during installation.

Try SQL 8.4.5 first, if that one FAILS (that's what probably occuring at your computer since our combo installer uses SQL 8.4.1) try an older version of SQL.

SQL 8.2.18 for example will ALWAYS work: PostgreSQL: Choose a Mirror

[Godot]

Thank you for your reply.

I followed all instructions and I do have XP-sp3.

I tried both SQL 8.4.5 and 8.2.18 (and version 9 for good measure) to no avail. I can't get pass the password requirement. It says the password I entered is wrong. I entered "postgrespass" as you instructed (I also tried just leaving it blank).

Any other ideas?

[Patvs]

click on Start and go to Programs -> Accessories -> Command Prompt

* If you are on Vista, rightclick and choose "Run as Administrator".


A black box should appear. Type 'net user postgres /del' (without the quotes) and press enter.

The user is now deleted and you can (re)install PostgreSQL.



If you delete the postgres user first, it should accept: postgrespass

[Godot]

Ok, I did all that the first time. I just did it again. It seems to me that it maybe looking for more info. In the command promp, I receive the message:
"The syntex of this command is:

Net User
[username [password : *] [optional]] [Domain]
username {password :*} /ADD [options] [/Domain]

...and so forth (I can transcribe it all if necessary).

Is that what is suppose to appear?

[morny]

No it sounds like you entered something wrong, please type it out but before you press enter take a screenshot and we should be able to see the mistake.

You should be writing

net user postgres /delete

it might be possible you used another user other than postgres though, you would have chosen it when installing PostgreSQL, can you remember it?

[Godot]

Okay, I think I finally got PostgreSQL installed. When I typed in the command prompt I hadn't noticed the space between "postgres /delete" and wrote "postgres/delete" I even tried "postgres / delete", before posting here. I finally typed it correctly and it loaded.

However, when I start HM I now get a "failed to establish a connection 127.0.0.1". I checked the drivers.txt as suggested in the 127.0.0.1 stickey. Still not working.

[netsrak]

Are you using any 3rd party firewall, anti-spyware, adaware, tuning or registry cleaning programs? And if yes which ones?

[Godot]

I'm using Microsoft Security Essentials (which I temporarily turned off to see if it would help -- it didn't) and my router. I have also used "Spybot Search and Destroy". I did notice that the "hosts.txt" in the drivers file (as mentioned in your stickey) had listings from Spybot. Here's a partial clip from my hosts.txt, in case that helps:

# For example:
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host


127.0.0.1 localhost

# Start of entries inserted by Spybot - Search & Destroy
127.0.0.1 007guard.com - 007guard and Free Antivirus
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 008k.com
127.0.0.1 008k.com
127.0.0.1 00hq.com
127.0.0.1 00hq.com

[Godot]

Oh, also, I forgot: I'm using Glary Utilities Pro as tuning registry software.