your please read befor posting sticky doesnt work
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  1. #1
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    Default your please read befor posting sticky doesnt work

    just like my hud and table manager.yaaaaaaaaaaaaa

  2. #2
    Tech Support Manager morny's Avatar
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    Works fine for me, might be your browser or internet connection.

    Regarding the hud Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work and answer any questions that apply to you so we can narrow down what the issue is
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    well still no work !try clicking on the link on the page that the first link takes you to..i get "faq afm main" try again. maybe u should too.

  4. #4
    HM Support Patvs's Avatar
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    Works for me...

    Still Not Working?

    Send an email to support@holdemmanager.com answering the following questions and we'll be more than happy to assist you.

    What version of Holdem Manager are you using?
    What poker site are you playing on and does the problem occur on more than one site?
    Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
    Have you clicked on the Start Auto Import button?
    Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
    Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
    If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
    If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database
    Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD
    If you open the hand history files, are they written in English?
    Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Default

    The faq link doesn't work for me either

  6. #6
    Tech Support Manager morny's Avatar
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    What browser are you using and what version of that browser is it. If it works for us then the problem isnt with the http address so it might be to do with how your browser handles the link or something, strange one but might be browser specific, i tried in both chrome and IE and its working for me

    Try pasting this link directly in the browser address bar
    FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  7. #7
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    Ubuntu with Opera... link not working
    Ubuntu with Firefox... link not working
    Ubuntu with Google Chrome... link not working
    Win XP VB with IE... link not working
    Win XP VB with Google Chrome... link not working.

    The link resolves to http://208.109.95.123/faq/afmmain.aspx

    Quote Originally Posted by morny
    Try pasting this link directly in the browser address bar
    FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work
    This does work

  8. #8
    HM Support Patvs's Avatar
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    Default

    I'm using IE and Safari.

    I can open FAQ - Hold'em Manager Poker Tracking Software

    I can't open http://208.109.95.123/faq/afmmain.aspx so I don't understand why your browser is redirecting you to that page?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
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    It's resolving to that page becasue that's what the link is:


  10. #10
    Tech Support Manager morny's Avatar
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    Ok i should get more sleep

    Your correct it was broken, not sure how i missed that the first time but as the thread progressed i thought you were talking about the link in my 1st post

    Anyway ive updated the link and also several other sections which linked to it, shows how much people read the stickies though as its a long long time since those links were changed and thats the first person to notice.

    Thanks and sorry for the confusion
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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